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Events

Overview

The Events section of the Redtrust admin console provides authorized users with a detailed view of application and client activities. Anytime a remote user or agent attempts to access a certificate or perform an action in the admin console, the activity is logged and displayed in the admin console, where it can be viewed or exported. The Redtrust administrator can monitor event logs, which record certificate usage, and system logs, which capture admin console activity.

Types of events

Events fall into two types:

  1. Session events: These events occur as a result of a user's login attempt. These include:
  • The user iDUser has started a new session: The user has successfully logged in to the system through the agent.
  • Accepted connection from application: The user accessed an application configured in a user-defined policy, and the connection was accepted.
  • Rejected connection from application: The user attempted to access an application configured in a user-defined policy, but the connection was rejected.
  • The user iDUser ended his session: The user has finished his session in the system through the agent.

The Description column in the event list provides details about each session event.

  1. Certificate events: These events occur as a result of the use of a certificate. These include:
  • Authorized use of certificate
  • Permission denied
  • Wrong PIN entered

Events log

The Events tab in the Events section of the admin console logs certificate usage activities performed by clients.

Selecting an individual event displays additional information about that event.

Event logDescription
DateDate of the event
UserThe user logged into the client agent during the certificate's usage.
IPThe client's IP address.
DescriptionWhether the policy allowed or denied permissions.
CertificateThe certificate used during the event.
Context
  • URL: URL where the certificate was used.
  • Site: Site group associated to the applied policy.
  • Navigator: Browser from which the certificate was used.
  • Original process: ?
  • Policy: Name of the applied policy.
  • Agent id: ID of the Redtrust agent that used the certificate
  • Gateway: Gateway used to route the connection during certificate usage.